Company Mission and Culture

The mission of Pelican is to challenge the status quo through advances in technology, innovation, and communication. We are seeking team players who take the initiative to solve problems and offer exceptional customer service. Our company culture is founded on collaboration and respect for the human connection. We celebrate success and embrace change through agility, adaptation, and education. A career at Pelican is a commitment to the future, an investment in growth and opportunity, and a desire to honor the work-life balance. We understand the importance of balance and strive to create an environment where you can thrive both personally and professionally.

Job Summary

The role of a successful Community Association Manager at Pelican is for an individual with an entrepreneurial spirit. It requires a deep commitment to helping others and a collaborative spirit to develop innovative solutions with the team. The successful candidate will be at the forefront of carrying out the company's mission in all aspects and thrive in a fast, ever-changing environment. This is not a position for those who prefer routine but for dynamic leaders who can process problems and recommend sound solutions. We value loyalty and strive to see our employees excel in this industry.

Qualifications and Skills

• Exceptional customer service
• Knowledge of the organization, function, and role of HOAs, Condominiums, and Cooperatives
• Knowledge of the Maryland Condominium Act, the Maryland Homeowners Association Act, and all other pertinent laws
• Innovative, problem-solving attitude
• Detail-oriented and organized
• Effective time management skills
• Strong business, marketing, and management sense
• Excellent communication, both written and verbal
• Proficient with technology
• College degree preferred
• CMCA certification or commitment to obtain

Responsibilities And Duties

• Oversee the day-to-day operations of their assigned communities
• Prepare packages, mailings, and materials for Board meetings and annual elections
• Prepare and send correspondence to homeowners and vendors on behalf of the Board of Directors and management
• Respond to calls and emails from Board members and homeowners requesting information
• Handle record keeping and reporting on a daily, weekly, and monthly basis.
• Process Architectural applications for various communities.
• Be knowledgeable of all Association Governing Documents, Rules and Regulations, and general legal requirements of a community association
• Assist with the daily implementation of the annual budget, perform general financial management and record-keeping
• Assist with communication between community business partners
• Participate in continuing education and professional development

Physical Requirements:

• Walk properties, including stairs and varied terrain
• Sit, stand, and move for extended periods
• Lift or carry up to 25 pounds
• Use standard office equipment and technology
• Visually inspect property conditions and read reports
• Communicate clearly in person, by phone, and in writing
• Respond to on-site emergencies as needed

Benefits offered:

• Education assistance or tuition reimbursement
• Health insurance
• 401K

Work Remotely

• No